Delivery & Return

1. Where do you deliver to?
We deliver to residential, commercial, and industrial addresses, SF Express stations or lockers by SF Express. You also have the option to arrange your own courier service at your own expense (e.g., Gogovan or Lalamove).

2. Pick Up / Return at Our Showroom
Enjoy free pick-up and return of your items at our Central showroom. Just be sure to check our opening hours before you visit!

3. What are the shipping costs?
For those who prefer convenience, the cost for roundtrip postage by S.F. Express is HK$100 for each order.

4. How do I return by post?
A pre-paid return slip will be included in your package. On the return date, please call SF Express +852-2730-0273 before noon to schedule a same-day pick-up.

5. How do I pick up from our showroom?
Simply show the staff your confirmation email with your order number—either on your phone or printed out— Don’t forget to bring the credit card you used to place the order for verification!